Privacy policy
Privacy Policy
Effective Date: July 6, 2026
At Chiron Fuel +, your privacy matters. This Privacy Policy explains how we collect, use, protect, store, and disclose your personal information when you visit our website, purchase our products, create an account, contact us, or otherwise interact with our services.
Our website is powered by Shopify, which securely provides our online store and payment processing.
By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Account username and password
- Purchase history
- Wishlist items
- Product reviews
- Customer support communications
Payment Information
Payments are securely processed through trusted third-party payment providers. Chiron Fuel + does not store your complete credit card or debit card information on our servers.
Device Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Cookies
- Website usage information
- Pages visited
- Referral sources
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify payments
- Ship products
- Manage customer accounts
- Provide customer support
- Improve our website
- Personalize your shopping experience
- Recommend products based on previous purchases
- Detect fraud
- Prevent unauthorized transactions
- Comply with legal obligations
- Communicate order updates
- Send promotional emails and special offers (only when permitted)
Marketing Communications
If you subscribe to our email or SMS marketing, we may send:
- Product announcements
- Promotions
- Exclusive offers
- Educational supplement information
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or following the instructions in our text messages.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Measure website traffic
- Provide personalized shopping experiences
- Display relevant advertising
You may disable cookies through your browser settings; however, some website features may not function properly.
Shopify & Third-Party Services
Our online store is hosted by Shopify.
Shopify securely processes customer information necessary to provide our online store, payment processing, fraud prevention, analytics, and checkout functionality.
We may also use trusted third-party providers for:
- Payment processing
- Shipping
- Marketing
- Website analytics
- Customer support
- Email communications
These providers only receive information necessary to perform services on our behalf.
Information Sharing
We never sell your personal information.
We may share information only when necessary with:
- Shopify
- Payment processors
- Shipping carriers
- Marketing service providers
- Fraud prevention services
- Government agencies when legally required
- Professional advisors when necessary for legal or business operations
Supplement Purchases
Because Chiron Fuel + sells dietary supplements, purchase information may be retained to:
- Process warranty or return requests
- Maintain transaction records
- Respond to product quality inquiries
- Meet applicable regulatory and tax requirements
- Improve customer service
We do not collect medical records or protected health information through normal purchases.
Product Reviews
If you submit a product review, testimonial, or other content, you grant Chiron Fuel + permission to display that content on our website and marketing materials unless otherwise requested.
Please avoid including sensitive personal or medical information in public reviews.
Children's Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that a child has submitted personal information, we will promptly delete it.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information.
While we work diligently to secure your information, no online transmission or storage system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only as long as necessary to:
- Complete purchases
- Maintain customer accounts
- Comply with tax and legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your information
- Restrict certain processing
- Opt out of targeted advertising
- Withdraw marketing consent at any time
To exercise these rights, please contact us using the information below.
International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of websites not operated by Chiron Fuel +.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes become effective immediately upon posting to this website. The "Effective Date" at the top of this policy will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.
Chiron Fuel +
Email: CAdams@mcclinic.com
Phone: (319) 400-6850
We will respond to privacy requests as required by applicable law.